Get airline compensation for your lost baggage

For your lost baggage you can get up to 1550 EUR.

What you can get from airline usually is limited for:
the bare essentials you need if your luggage is delayed, eg toiletries and underwear
part of the cost of replacing or repairing lost luggage and contents.

If baggage is destroyed, lost or delayed, contact the airline in writing within 21 days.

I`m at the airport right now and my baggage didn't arrive

Contact the office of Lost and Found at the airport (every airport has it) to apply for a PIR (property irregularity report) or DPR (damage property report) certificate.

Save the received PIR/DPR certificate, baggage tags and flight ticket.

If baggage is destroyed, lost or delayed, contact the airline in writing within 21 days.

Collect all the checks. You will need them all in order to apply with a claim.

If you had connecting flights with different airlines, the compensation should be claimed from any of them - but most airlines expect to claim with the first airline you boarded.

Many carriers provide tracking tools online. This should hopefully give you a decent idea of when your bags will catch up with you.

If you didn't receive PIR/PDR certificate at the airport.
If you missed the deadline to apply for compensation.


Email: office@airlaw.pro
Email: claim@airlaw.pro

Phone : +421 948 566549
Phone : +38 099 4824086